Licence and Version Upgrade Policy

Nimbus has a responsibility to ensure that the software provided is properly maintained so as to remove errors and faults (bugs) as they are discovered.  In addition it is committed to continually enhancing Nimbus software applications to keep up with ever-changing business procedures, Government requirements and to take advantage of new computer technology and standards as they evolve and impact on business.  The following is an extract from the Nimbus Software Licence and Maintenance Agreement:

"The Licensor warrants to the Licensee that the Software as delivered and properly installed in the Designated Company will conform substantially to the current published documentation.  The Licensee acknowledges, however, that the Software is of such complexity that it may have inherent or latent defects and agrees that as Licensee’s sole remedy Licensor will exercise their best efforts to correct documented program errors (bugs) which Licensor’s analysis indicates are caused by a defect in the unaltered version of the delivered Software."

In effect what this means is that the original software is continually revised and improved upon.  The result of which, over a period of time, is that the software used by the client is constantly renewed.  All Nimbus software users benefit from maintaining their software through patches as well as version upgrades, so that a client that licensed their software some years ago has the same new software as the client that just signed up.  This software maintenance and replacement plan provides outstanding value to clients as they can take full advantage of improved product while constantly depreciating the original investment.

There is a small financial cost of maintaining this improved product in addition to the labour costs associated with installing the occasional patches and versions that occur approximately every 18 months.

The Nimbus Licence and Upgrade Policy gives clients improved return on investment and security with the knowledge that the system will be maintained and enhanced so that the value of the company asset (and the company knowledge associated with its use) is extended over many years.